Terms & Conditions

The use of the PACHA website and the purchase of products through our online marketplace are subject to these Terms & Conditions.

By accessing www.pacha.tr, creating an account, placing an order or using any of our services, you confirm that you have read, understood and agreed to comply with the Terms & Conditions applicable at the time of use or purchase.

These Terms & Conditions govern, among other matters, the use of the website, account registration, product information, order placement, payment, delivery, returns, exchanges, cancellations, customer service, intellectual property rights, website content and any other services provided through PACHA.

PACHA operates as a premium multi-brand marketplace, offering carefully selected products from brands, partners, boutiques, suppliers or marketplace sellers, where applicable. Product availability, sourcing, packaging, delivery options and after-sales services may vary depending on the relevant brand, product category, seller, stock location and applicable policies.

PACHA reserves the right to update, revise or amend these Terms & Conditions where necessary, including to reflect changes in our services, marketplace operations, legal requirements or customer experience standards. Unless otherwise required by law, the applicable version shall be the version available on the website at the time of use or purchase.

Customers are encouraged to review these Terms & Conditions carefully before placing an order. If you do not agree with the applicable Terms & Conditions, you should not use the website or complete a purchase through PACHA.