Privacy Policy

PACHA is committed to protecting the privacy and personal data of its customers.

Our Privacy Policy explains how personal information is collected, used, stored, shared and protected when customers access our website, create an account, place an order, use our services or communicate with our Client Service Team.

Personal data may be processed for purposes including order management, secure payment verification, delivery, returns, customer support, fraud prevention, account administration, legal compliance, service improvement and, where permitted, marketing communications.

As a curated global multi-brand marketplace, PACHA may work with selected service providers, payment partners, logistics partners and technology providers in order to deliver a secure and reliable shopping experience. Personal data is shared only where necessary for the provision of these services, compliance with legal obligations or the protection of PACHA, its customers and marketplace operations.

PACHA processes personal data in accordance with applicable data protection laws and applies appropriate organisational and technical measures to help safeguard customer information.

Customers are encouraged to review the Privacy Policy carefully to understand how their personal data is handled, the rights available to them and how they may contact PACHA regarding privacy-related matters.