Purchase and secure payment

To purchase an item from PACHA’s online store, simply select "Add to Cart" on the product page, and then click on the "Purchase" button to finalize your purchase. You will then be directed to our secure checkout area where you can choose a billing address (where we will send your invoice) and a delivery address (which may be different to the billing address, for example a work address, a company, the address of the person you wish to send a gift to...). The final step is the Secure Payment, where you will be able to select from various payment methods.

You are responsible for the relevant charges or fees, if any, applied by your card issuer, bank or other payment institution as a result of our processing of your payment. In some cases, after pressing the "Purchase" button, you may be directed to your banks webpage where you will be asked for an extra security password for payment with your card. This is the 3D Secure Code, a security system which has been developed by your bank and which will ask you for your password to ensure your payment is secure. This password for online shopping with your card is personal to you and should be given to you by your bank. For further information, please contact your bank directly or our Client Service Team.

Once payment has been received and your order has been confirmed, your order will automatically be sent to PACHA for processing. Confirmation of your order means your acceptance of the whole Terms and Conditions of Sale through PACHA’s online store.

You will receive an email with the confirmation and details of your order.

For payments made through www.pacha.tr online checks will be made directly with the relevant financial institutions. To ensure the security of transactions. Pacha carries out processing for the purposes of risk assessment and fraud prevention on the internet. We reserve the right to cancel transactions. If necessary, in addition, to guarantee the security of the transactions, we carry out controls requesting additional information. We reserve the right to cancel any order if the requested information is not provided accordingly. The prices of PACHA products are shown in US dollars and exclude sales tax (even though taxes are calculated in the checkout and to be paid by the customer). We reserve the right to change the prices of the products on the www.pacha.tr website at any time and without prior notice. However, the prices that appear when the consumer makes a purchase will be considered valid.

Any data registered by the www.pacha.tr website will serve as proof of the transactions carried out between PACHA and its customers. In the event of a dispute between PACHA and one of its customers about a transaction carried out through the www.pacha.tr website, all the data registered by PACHA LLC will be considered as irrefutable proof of the transaction.

Stock availability

PACHA cannot be liable if stock is unavailable at any given time. In the case of an issue with ordered stock. PACHA will contact the customer.